SHEET 01Call AnalyticsVOICE

Turn every conversation into actionable intelligence.

Automatic transcription, sentiment analysis, custom data extraction, and real-time dashboards. Every call generates structured insights that flow directly into your business systems.

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SHEET 02Automatic Data CaptureCAP-01..04

Every call becomes a data source.

The moment a call ends, assistents automatically captures transcripts, generates summaries, saves recordings, and extracts custom data. No manual work. No lost insights.

CAP-01

Full Transcripts

Complete conversation transcripts with speaker labels, timestamps, and automatic punctuation.

CAP-02

AI-Generated Summaries

One-sentence to multi-paragraph summaries auto-generated after every call.

CAP-03

Call Recordings

Audio recordings with GDPR-compliant consent tracking and retention policies.

CAP-04

Custom Data Extraction

Extract names, emails, order IDs, account numbers, or any custom field you define.

SHEET 03Post-Call IntelligenceINT-01..06

AI-powered insights from every conversation.

Sentiment detection. Intent classification. Lead scoring from conversation content. Custom field extraction. Automated tagging. Outcome categorization. Transform raw conversations into structured business signals.

INT-01Live

Sentiment Analysis

Real-time sentiment detection across the call. Identify positive, negative, and neutral moments.

INT-02Live

Intent Classification

Auto-classify calls by intent (sales, support, complaint, inquiry, etc.).

INT-03Live

Lead Scoring

Automatically score leads based on conversation content, tone, and engagement signals.

INT-04Live

Custom Field Extraction

Define extraction rules for custom business fields. Auto-populate forms and CRM.

INT-05Live

Automated Tagging

Assign tags based on keywords, topics, or custom logic. Route to the right team.

INT-06Live

Outcome Categorization

Track outcomes: resolved, escalated, callback, no-decision, etc. for performance analysis.

SHEET 04Dashboard AnalyticsDSH-01..04

See campaign performance and trends in real time.

Multi-dimensional dashboards track campaign performance, agent productivity, and trends over time. Drill down into individual calls. Export to CSV or connect to your BI tools via API.

DSH-01

Campaign Performance

Connect rate, talk time, duration distribution, and outcome breakdown by campaign.

DSH-02

Agent Performance

Compare agents by calls handled, average duration, resolution rate, and customer satisfaction.

DSH-03

Trend Analysis

Track call volume, sentiment trends, and outcome patterns over time.

DSH-04

Export to CSV/API

Export any metric to CSV or access via API for custom reporting and BI tools.

SHEET 05Real-Time IntegrationHOOK-01..04

Push call data to any system instantly.

Webhooks deliver call data the moment it's processed. Pre-built integrations for Salesforce, HubSpot, Jira, Zendesk, Slack, and Teams. Or build custom workflows with our API.

CRM Updates

Push call data to Salesforce, HubSpot, or Pipedrive after every call. Auto-create contacts.

POST /crm/contacts

Ticket Creation

Auto-create support tickets in Jira, Zendesk, or ServiceNow on escalation.

POST /tickets

Slack Notifications

Send alerts to Slack or Teams on specific keywords, sentiment, or call outcomes.

POST /notify/slack

Custom Webhooks

POST call data to your own API. Payload customization with extracted field mapping.

POST /{your-endpoint}

Salesforce HubSpot Pipedrive Jira Zendesk ServiceNow Slack Teams

SHEET 06Scale and SpeedMEASURED

Instant intelligence at scale.

100%Calls Transcribed

< 2 minPost-Call Processing

50+Extractable Data Fields

Real-timeDashboard Updates

SHEET 07How Companies Use ItUC-01..03

Every team gets insights from their conversations.

UC-01

Sales Teams

Auto-score leads by engagement, extract prospect details, and route warm leads to closers.

UC-02

Support Teams

Track resolution rate, identify escalation triggers, and measure customer satisfaction.

UC-03

Operations

Monitor call quality, compliance adherence, and agent performance. Spot trends in real time.

SHEET 08Sign-offREADY

Ready to unlock call intelligence?

See how your calls transform into actionable insights. Request a demo and we'll show you analytics in action on your use case.

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Module: Voice AI · Call Analytics
Capture: 100% transcribed · < 2 min processing
Output: 50+ fields · real-time dashboards
Sheet: 08 of 08 · Analytics

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