PIL-01
SIP Trunk Integration
Connect AI voice agents directly to your existing PBX or Unified Communications platform. Compatible with Cisco UCM, Avaya, Mitel, Microsoft Teams, Zoom, RingCentral, and cloud-native carriers like Twilio and Vonage.
Connect your AI voice agents directly to your existing phone infrastructure. Not replacing your system, extending it with real-time transcription, action execution, and governed handoff. SIP-native, platform-agnostic, and compliant.
Traditional IVR is rigid, menu-driven, and frustrating. Callers navigate nested menus, repeat themselves, and get redirected to the wrong department.
Fixed decision trees—zero flexibility
Conversational—handles multi-turn dialogue and context switching
Single-intent routing—"Press 1 for billing, 2 for support"
Context-aware—understands account history and caller intent
No context carryover between transfers
Action-capable—executes real changes during the call
Callers repeat account details at each step
Seamless escalation—human agents inherit full transcript and state
Failed transfers waste time and escalate frustration
Natural handoff—no repeat-it-all friction
Four pillars of enterprise voice AI: connection, perception, action, and human handoff.
Connect AI voice agents directly to your existing PBX or Unified Communications platform. Compatible with Cisco UCM, Avaya, Mitel, Microsoft Teams, Zoom, RingCentral, and cloud-native carriers like Twilio and Vonage.
Sub-200ms speech-to-text processing delivers natural conversation flow. Agents understand and respond immediately—no awkward delays or misheard input.
During the call, your voice agent books appointments, updates CRM records, processes payments, or retrieves account details. Callers get answers without hold times.
When human judgment is needed, agents seamlessly transfer the caller to your team with full context, transcript, and decision history. No repeat-it-all frustration.
Voice AI solves five critical contact center and helpdesk workflows at scale.
Handle 70% of inbound calls without human intervention. Voice agents troubleshoot, reset passwords, check order status, and escalate complex issues with complete context.
Appointment reminders, collections calls, and surveys at scale. Each conversation is personalized, responsive, and compliant with industry regulations.
IT support, HR inquiries, and facility requests via voice. Frontline workers skip typing and email—speak to an AI agent and get instant resolution.
Serve customers in 40+ languages with native-quality voice. One agent, one model, unlimited language pairs—no hiring multilingual teams.
Every call is recorded, transcribed, and auditable. Meet HIPAA, PCI-DSS, SOX, and GDPR requirements with native call-level governance.
Voice AI integrates with the systems you already run. If it has SIP, WebRTC, or API access, we connect.
Don't see your system? We support any platform with SIP trunking, WebRTC APIs, or native voice webhooks. Contact us for custom integration planning.
Operational metrics that prove voice AI delivers at enterprise scale.
Schedule a live demo to see how voice agents integrate with your phone system and handle real support calls.
Compare enterprise AI platforms side-by-side with our evaluation framework and vendor scoring matrix.
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