SHEET 01DevOps & Engineering IntegrationPD

PagerDuty Integration

Integrate PagerDuty for incident management, on-call scheduling, and alert routing.

Get a demo All integrations
  • DevOps & Engineering
  • < 5 min setup
  • Bidirectional, Real-time
  • SOC 2
  • GDPR
PagerDutySOURCEDataSYNCAgentGOVERNEDActionsOUT
5Event triggers
5Agent actions
4Data types synced
< 5 minTime to connect
SHEET 02Triggers & ActionsI/O

What you can automate with PagerDuty

Connect PagerDuty events to AI agent workflows with pre-built triggers and actions.

IN → Triggers5 events
  • TRG-01

    Incident Created

    Fires when a new PagerDuty incident is triggered.

  • TRG-02

    Incident Acknowledged

    Triggers when an incident is acknowledged by an on-call responder.

  • TRG-03

    Incident Resolved

    Fires when an incident is resolved.

  • TRG-04

    On-Call Rotation Changed

    Triggers when the on-call schedule rotates.

  • TRG-05

    Escalation Triggered

    Fires when an incident escalates to the next level.

Actions → OUT5 actions
  • ACT-01

    Create Incident

    Triggers a new PagerDuty incident.

  • ACT-02

    Acknowledge Incident

    Acknowledges an open incident.

  • ACT-03

    Resolve Incident

    Resolves an active incident.

  • ACT-04

    Add Note

    Adds a note to an incident timeline.

  • ACT-05

    Get On-Call

    Retrieves the current on-call responder for a service.

SHEET 03Data SyncedBIDIRECTIONAL

Data types available through this integration

PagerDuty sync schemaBidirectional, Real-time
DS-01Incidents
DS-02Services
DS-03On-Call Schedules
DS-04Escalation Policies
SHEET 04Use CasesFIELD

How enterprises use PagerDuty with assistents

UC-01Live

Intelligent Incident Response

Agents analyze alerts and create PagerDuty incidents with context and suggested actions.

UC-02Live

On-Call Intelligence

Surface on-call schedules and incident history for faster response.

UC-03Live

Post-Incident Analysis

AI generates incident summaries and identifies improvement areas from PagerDuty data.

SHEET 05Specification NotesFAQ

Questions about the PagerDuty integration

Does this support PagerDuty Event Intelligence?

Yes. The connector can leverage PagerDuty Event Intelligence for alert grouping and noise reduction.

Can agents trigger PagerDuty incidents from other integrations?

Yes. Agents can create incidents based on triggers from any connected system.

How are PagerDuty API rate limits handled?

The connector manages API rate limits with automatic queuing and exponential backoff.

SHEET 06Related IntegrationsLINKED

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INT-01

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INT-02

ServiceNow

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INT-03

Jira

Connect Atlassian Jira for issue tracking, sprint management, and development workflow sync.

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INT-04

Slack

Integrate Slack for messaging, notifications, commands, and workflow triggers within channels.

Collaboration
SHEET 07ProductsPRD-01..03

Power your PagerDuty integration with AI agents

PRD-01

Agent Builder

Create AI agents that connect to PagerDuty with natural language — no code required.

Learn more
PRD-02

Workflow Builder

Build multi-step workflows that automate actions across PagerDuty and other systems.

Learn more
PRD-03

Agent Governance

Enforce permissions, audit trails, and compliance on every agent action in PagerDuty.

Learn more
SHEET 08Sign-offREADY

Ready to connect PagerDuty?

Schedule a personalized demo to see how assistents’s AI agents integrate with PagerDuty for your organization.

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Connector
PagerDuty
Category
DevOps & Engineering
Sync
Bidirectional, Real-time
Setup
< 5 min
Compliance
SOC 2 · GDPR