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PagerDuty Integration

Integrate PagerDuty for incident management, on-call scheduling, and alert routing.

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DevOps & Engineering< 5 min setupBidirectional, Real-timeSOC 2GDPR
.// Triggers & Actions

What you can automate with PagerDuty.

Connect PagerDuty events to AI agent workflows with pre-built triggers and actions.

Triggers
Incident Created
Fires when a new PagerDuty incident is triggered.
Incident Acknowledged
Triggers when an incident is acknowledged by an on-call responder.
Incident Resolved
Fires when an incident is resolved.
On-Call Rotation Changed
Triggers when the on-call schedule rotates.
Escalation Triggered
Fires when an incident escalates to the next level.
Actions
Create Incident
Triggers a new PagerDuty incident.
Acknowledge Incident
Acknowledges an open incident.
Resolve Incident
Resolves an active incident.
Add Note
Adds a note to an incident timeline.
Get On-Call
Retrieves the current on-call responder for a service.
.// Data Synced

Data types available through this integration.

Incidents
Services
On-Call Schedules
Escalation Policies
.// Use Cases

How enterprises use PagerDuty with assistents.

Intelligent Incident Response

Agents analyze alerts and create PagerDuty incidents with context and suggested actions.

On-Call Intelligence

Surface on-call schedules and incident history for faster response.

Post-Incident Analysis

AI generates incident summaries and identifies improvement areas from PagerDuty data.

.// FAQ

Frequently asked questions.

Does this support PagerDuty Event Intelligence?

Yes. The connector can leverage PagerDuty Event Intelligence for alert grouping and noise reduction.

Can agents trigger PagerDuty incidents from other integrations?

Yes. Agents can create incidents based on triggers from any connected system.

How are PagerDuty API rate limits handled?

The connector manages API rate limits with automatic queuing and exponential backoff.

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.// Products

Power your PagerDuty integration with AI agents.

Agent Builder

Create AI agents that connect to PagerDuty with natural language — no code required.

Workflow Builder

Build multi-step workflows that automate actions across PagerDuty and other systems.

Agent Governance

Enforce permissions, audit trails, and compliance on every agent action in PagerDuty.

.// Get Started

Ready to connect PagerDuty?

Schedule a personalized demo to see how assistents’s AI agents integrate with PagerDuty for your organization.

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