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Salesforce Integration

Bidirectional sync with Salesforce CRM for leads, opportunities, accounts, and custom objects.

CRM & Revenue< 5 min setupBidirectional, Real-timeSOC 2GDPRHIPAA
.// Triggers & Actions

What you can automate with Salesforce.

Connect Salesforce events to AI agent workflows with pre-built triggers and actions.

Triggers
New Lead Created
Fires when a new lead is added to Salesforce.
Opportunity Stage Changed
Triggers when an opportunity moves to a new stage.
Case Escalated
Fires when a support case is escalated.
Contact Updated
Triggers when contact details are modified.
Custom Object Event
Fires on any change to a configured custom object.
Actions
Create Lead
Creates a new lead record in Salesforce.
Update Opportunity
Modifies fields on an existing opportunity.
Log Activity
Adds a task or event to a record's activity timeline.
Send Email via Salesforce
Dispatches an email through Salesforce email service.
Assign Record Owner
Changes the owner of any Salesforce record.
.// Data Synced

Data types available through this integration.

Leads & Contacts
Opportunities & Deals
Cases & Tasks
Custom Objects
.// Use Cases

How enterprises use Salesforce with assistents.

AI-Powered Lead Scoring

Agents analyze lead data in real time and update Salesforce scores automatically.

Automated Case Routing

Route support cases to the right team based on AI-driven classification.

Pipeline Intelligence

Surface deal risks and recommended next actions directly inside Salesforce.

.// FAQ

Frequently asked questions.

Does the Salesforce integration support custom objects?

Yes. You can map any custom object in Salesforce to assistents agents with full read/write access and field-level permissions.

How is authentication handled?

The integration uses OAuth 2.0 with Salesforce Connected Apps. Role-based access is inherited from your Salesforce org.

Can I sync historical data?

Yes. Initial sync imports historical records, then switches to real-time incremental sync for ongoing changes.

.// Get Started

Ready to connect Salesforce?

Schedule a personalized demo to see how assistentss AI agents integrate with Salesforce for your organization.