PR-01Active
Voice Agent
Conducts pre-visit calls, collects medical history, screens for contraindications and red flags
Automate patient registration, insurance verification, and symptom-based triage. Agents collect structured intake data, flag high-acuity cases, and route patients to the right care pathway.
Healthcare administrators spend hours on patient intake—collecting demographics, medical history, insurance, chief complaint, and medications. Paper forms are error-prone and slow down check-in. Telephone triage can’t scale with demand, forcing patients to wait days for callback calls. Inconsistent documentation creates gaps in clinical context. Staff juggle manual data entry, verification, and scheduling coordination.
assistents healthcare intake agent conducts pre-arrival voice calls or sends interactive SMS surveys to collect patient demographics, medical history, medications, allergies, and chief complaints. The agent verifies insurance eligibility in real time, flags high-risk symptoms for triage nurses, and pre-schedules appointments. Data is automatically formatted into your EHR (Epic, Cerner, eClinicalWorks). Conversational design ensures patient comfort while HIPAA integration protects PHI.
Conducts pre-visit calls, collects medical history, screens for contraindications and red flags
Sends SMS surveys, gathers demographics and insurance, answers patient FAQs, confirms appointments
Verifies insurance eligibility, flags high-risk cases for nurse review, updates EHR in real time
When a patient books an appointment, the agent calls or SMS to confirm and begin intake collection.
Agent asks standardized questions about symptoms, medications, allergies, and relevant medical history. Responds to patient concerns.
Agent checks eligibility against your insurance processor. Identifies coverage gaps. Collects authorization info.
Agent assesses chief complaint against clinical protocols. Flags high-risk symptoms for nurse triage. Recommends appropriate visit type.
Intake data and triage assessment auto-populate the patient chart. Provider sees complete pre-visit summary.
5 steps deploy to production in weeks
Schedule a personalized demo to see how assistents’s AI agents can solve this challenge for your organization.